This document transparently explains how AR88 collects, uses, stores and protects your personal information as a member of our platform. Your privacy is our priority and it is something we never compromise on.
Six core principles that underpin how AR88 manages the privacy of all our members
All personal data and financial information of AR88 members is stored with AES-256 encryption — the same standard used by global financial institutions. No data is stored in plain text that can be read without the appropriate encryption key.
Every connection between your browser and AR88 servers is protected by 256-bit SSL. This means all data transmitted — including login credentials, payment details and betting records — travels through a fully encrypted channel.
AR88 never sells, rents or trades members' personal data to any third party for marketing or commercial purposes. Your data belongs to you, and AR88 does not use it as a secondary revenue source.
AR88 only collects data that is genuinely necessary to provide the platform's services. We do not collect irrelevant or excessive information. Each type of data collected has a clearly defined purpose, stated explicitly in this Privacy Policy.
As an AR88 member, you have the right to request access to the personal data we hold about you, request corrections to inaccurate information and, in certain circumstances, request the deletion of your data from our systems.
You may opt out of any marketing communications from AR88 at any time through your account settings or by contacting our support team. Your unsubscribe request will be actioned within 48 business hours.
This Privacy Policy ("Policy") describes AR88's privacy practices regarding the collection, use, storage and disclosure of personal information provided by you ("Member", "User" or "Player") when using the AR88 platform at ar88.run and all related services.
By registering an AR88 account or using any of our services, you agree to the terms of this Privacy Policy. Please read this document carefully. If you do not agree, please discontinue your use of the AR88 platform.
AR88 is an online betting and casino platform built to serve Malaysian players. We understand that your trust in AR88 depends greatly on how we handle your personal information. This Privacy Policy is written in plain, straightforward language — not dense legal jargon — because we believe you deserve to know exactly what happens to your data.
This Policy applies to all personal information collected through the AR88 platform, including our main website, Live Casino features, Sports Betting module, poker games and all customer support services we provide. It also applies to email communications, live chat and any other communications between you and the AR88 team.
AR88 operates on the principle that privacy is a right, not a privilege. We do not regard your data as a business asset — we treat it as personal information entrusted to us for specific purposes only.
AR88 collects several categories of personal information for different purposes. Below is a full overview of the data we collect and at what stage it is collected:
| Data Category | Examples of Information | Collection Stage |
|---|---|---|
| Introduction | Full name, date of birth, MyKad number | Registration / KYC |
| Contact Information | Malaysian phone number, email address | Registration |
| Financial Information | Bank account numbers, TNG/GrabPay/Boost eWallet details | Deposits / Withdrawals |
| Platform Activity Data | Game records, betting history, transaction records | During Use |
| Technical Data | IP address, device type, browser, access logs | Automatic |
| Communication Data | Support chat records, emails, complaints | When You Contact Us |
For the Know Your Customer (KYC) process, AR88 may request supporting documents including a copy of your MyKad or other identity document issued by Malaysian authorities, as well as proof of ownership of your registered payment method. These documents are collected solely to meet compliance obligations and will not be used for any other purpose.
AR88 never storing your full credit card number or online banking password. All payment transactions via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, Maybank2u or CIMB Clicks are processed by fully licensed and certified payment providers.
Every piece of data AR88 collects has a specific purpose and is used only within that context. We do not use your data for purposes unrelated to the provision of AR88 platform services. The following are the primary purposes for which your data is used:
AR88 does not use your gameplay activity data to build psychological profiles or exploit player behaviour. Data analysis is conducted to improve our services, not to manipulate playing habits.
AR88 does not sell, rent or disclose your personal data to third parties for their own marketing purposes. However, to operate the AR88 platform and provide the services you use, we need to share certain data with the following categories of third parties, strictly on a need-to-know basis:
In all cases where data is shared with third parties, AR88 ensures that recipients are bound by data protection obligations equivalent to or stricter than our own standards. We do not permit third parties to use your data for their own purposes unrelated to the provision of services to AR88.
Data security is an investment AR88 takes seriously. We implement multiple layers of technical and organisational protection to safeguard your personal data against unauthorised access, misuse, loss or accidental destruction.
The technical security measures we have implemented include:
While AR88 implements comprehensive security measures, no system is 100% immune to cyber threats. You also play an important role in keeping your account secure — use a strong and unique password, never share your login credentials, and log out of your AR88 account when using a shared device.
The AR88 platform uses cookies and similar tracking technologies to keep the platform running smoothly, enhance the user experience and help us understand how the platform is used overall. Below are the types of cookies we use:
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain AR88 platform features to function incorrectly. For more information on managing cookies in your browser, refer to your browser's help documentation.
AR88 retains your personal data only for as long as it is needed for the purposes set out in this Privacy Policy, or as required by applicable laws or regulatory obligations. The following are our data retention guidelines:
When data is no longer needed, AR88 will securely delete or anonymise it using procedures that ensure it cannot be recovered or re-linked to you. You may request the deletion of your data by contacting the AR88 team — however, we may need to retain certain data to fulfil legal obligations even after such a request.
As an AR88 member, you have certain rights regarding the personal data we hold about you. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data AR88 holds about you. We will process such requests within a reasonable timeframe and provide the information in a readable format.
If any personal data we hold is inaccurate or incomplete, you may request a correction. Some information can be updated directly through your AR88 account settings.
Under certain circumstances, you may request the deletion of your personal data. However, we may need to retain some data to fulfil legal or regulatory obligations even after your request has been received.
You may object to the processing of your data for marketing purposes at any time. You can unsubscribe from AR88 marketing communications via your account settings or by contacting our support team.
Where applicable, you may request the data you have provided to AR88 in a structured, machine-readable format. Contact our support team for more information on how to exercise this right.
To exercise any of the rights above, contact the AR88 team by email at support@ar88.run or via the live chat feature within the platform. We will verify your identity before processing any data-related request to ensure your data is not disclosed to unauthorised parties.
To deliver AR88 platform services, your personal data may be transferred to and processed in countries other than Malaysia — particularly in connection with the use of live casino studio providers and the international technical infrastructure underpinning our platform's operations.
Where cross-border data transfers occur, AR88 ensures that protections equivalent to those described in this Privacy Policy are maintained through the following measures:
While your data may be processed outside Malaysia in certain contexts, AR88 ensures that the level of protection you enjoy as a Malaysian member is maintained regardless of where the data is physically processed.
The AR88 platform is exclusively for individuals aged 18 and above. AR88 does not knowingly collect any personal information from children or minors. Account registration by individuals under the age of 18 is strictly prohibited and constitutes a violation of AR88's Terms and Conditions.
Should AR88 discover that we have inadvertently collected personal data from a minor, we will take immediate steps to:
If you believe that a minor has registered for or is using the AR88 platform, please contact our support team immediately at support@ar88.run so that immediate action can be taken.
AR88 reserves the right to update or amend this Privacy Policy from time to time in line with changes to our business practices, new legal or regulatory requirements, or developments in data protection industry standards. Each published version of the Privacy Policy will state the date it was last updated.
When we make material changes to this Privacy Policy, we will notify you through one or more of the following methods:
Your continued use of the AR88 platform after any changes to the Privacy Policy are published will be considered your acceptance of the updated Privacy Policy. If you do not agree with any of the changes, you may close your AR88 account by contacting our support team.
The current version of this Privacy Policy takes effect from January 2026 and supersedes all previous versions. For enquiries regarding this Privacy Policy, contact us at support@ar88.run.
If you have any questions, concerns or requests regarding AR88's Privacy Policy or how we handle your personal data, our team is ready to listen and assist. We are committed to providing a meaningful response within a reasonable timeframe.
Ways to contact AR88 regarding privacy and data protection matters:
AR88 will acknowledge receipt of your request within 2 business days and will endeavour to resolve all privacy-related requests within 30 days of receipt, unless the complexity of the case requires additional time — in which case we will keep you informed of the progress.
All AR88 member personal data is protected with AES-256 encryption and every connection to our platform is secured by 256-bit SSL. AR88 never sells or shares your data for third-party marketing purposes. We only collect data that is genuinely necessary to deliver the platform services you use — nothing more, nothing less.
Register your AR88 account with confidence — your personal data is protected by industry-standard encryption, 256-bit SSL connections and our unwavering commitment to the privacy of Malaysian players.